List of Features
Here is a complete list of all the features of PHPKB Knowledge Base Software. If you have any questions about features, please feel free to contact us.
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| Free Technical Support Period | 12 Months | 12 Months | ||||||||
| User Accounts | ||||||||||
| Maximum End User Accounts | Unlimited | Unlimited | ||||||||
| Admin User Accounts | 1 to Unlimited | 1 to Unlimited | ||||||||
| Users Can Modify Own Profile | ||||||||||
| User Groups | Unlimited | Unlimited | ||||||||
| Group-based User Permissions | ||||||||||
| Assign Users To Multiple User-Groups | Unlimited | Unlimited | ||||||||
| Active/Inactive Users | ||||||||||
| Group-based Access To Private Categories | Unlimited | Unlimited | ||||||||
| Group-based Access To Private Articles | ||||||||||
| Databases Supported | ||||||||||
| Microsoft SQL Server Support | ||||||||||
| MySQL Support | ||||||||||
| General Features | ||||||||||
| Completely Web-based KB System | ||||||||||
| Cross Browser Compatibility | ||||||||||
| UTF-8 Support | ||||||||||
| Multi-Language Support (in ML Edition only) | ||||||||||
| Installation Wizard | ||||||||||
| User Friendly Interface | ||||||||||
| Secure Online Ordering | ||||||||||
| 30 Days Money Back Guarantee | ||||||||||
| Single Sign-On (SSO) Facility | ||||||||||
| LDAP Integration & Authentication | ||||||||||
| Microsoft Active Directory | ||||||||||
| Novell eDirectory | ||||||||||
| Posix Account RFC2307 | ||||||||||
| Posix Account RFC2307BIS | ||||||||||
| Samba Account | ||||||||||
| Others | ||||||||||
| Map LDAP Groups with PHPKB User-Groups | ||||||||||
| Sync Account Details | ||||||||||
| ARTICLES MANAGEMENT | ||||||||||
| Unlimited Articles | ||||||||||
| WYSIWYG Editor for Authoring Articles | ||||||||||
| Article Custom Fields | ||||||||||
| Article Versions History | ||||||||||
| Rollback to Previous Article Versions | ||||||||||
| Trash Box for Deleted Articles | ||||||||||
| Deleted Articles Recovery | ||||||||||
| Article Assignment to Multiple Categories | ||||||||||
| Related Articles | ||||||||||
| Article Meta Keywords | ||||||||||
| Article Meta Description | ||||||||||
| Unlimited Article File Attachments | ||||||||||
| Show/Hide Articles | ||||||||||
| Featured Articles | ||||||||||
| Saved Drafts for Unfinished Articles | ||||||||||
| Article Subscription | ||||||||||
| Enable/Disable Comments for Individual Articles | ||||||||||
| Enable/Disable Rating for Individual Articles | ||||||||||
| Article Expiry Date | ||||||||||
| Article Change Log | ||||||||||
| Compare Article Versions | ||||||||||
| Lock Articles For Further Changes | ||||||||||
| Article Autosaving (at specified time interval) | ||||||||||
| CUSTOM FIELDS | ||||||||||
| Number of Custom Fields | Unlimited | Unlimited | ||||||||
| Search in Custom Fields | ||||||||||
| Required Custom Fields (Mandatory Input) | ||||||||||
| Custom Field Types | ||||||||||
| FEEDBACK OPTIONS | ||||||||||
| Enable/Disable Article Comments | ||||||||||
| Comments Moderation | ||||||||||
| Auto-approve Comments | ||||||||||
| Anti-bot CAPTCHA Protection | ||||||||||
| Enable/Disable Article Ratings | ||||||||||
| REPORTS & STATISTICS | ||||||||||
| Search Engine Referrals | ||||||||||
| Knowledge Base Traffic Statistics | ||||||||||
| Article Statistics | ||||||||||
| Category Statistics | ||||||||||
| Search Statistics | ||||||||||
| User Statistics | ||||||||||
| SEARCH ENGINE OPTIMIZATION | ||||||||||
| SEO Friendly URLs | ||||||||||
| User Friendly URLs | ||||||||||
| Sitemap Generation (XML, HTML & TXT Formats) | ||||||||||
| BACKUP SYSTEM | ||||||||||
| Store Backup on Server | ||||||||||
| Download Backup Files | ||||||||||
| Manual Backup | ||||||||||
| Backup Configuration Settings | ||||||||||
| Backup Selective Tables | ||||||||||
| Backup Knowledge Base Assests | ||||||||||
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Enquire now |
Enquire now |
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Next Steps
For more information about features, please see the list of features. To know more about product pricing or buy online, please see the pricing page. If you have any questions and would like to speak with one of our sales representatives, please contact us.

