You can create groups of knowledgebase users so that they can access the knowledge content assigned to their user-group. You can set flexible group-based category permissions for granular control over your entire knowledge base.
How do User-Groups work for category permissions?
PHPKB knowledge base software allows you to create groups of users so that they can access the content under private categories assigned to their user-group. As you might have already read in the categories management features that PHPKB knowledge base software allows you to create private categories for content that is not accessible to public users. Now the question arises, who can access the content under private categories? The answer is that, access to the knowledge base content under private (protected) categories is only possible via user-groups. You can create a user-group (say “Affiliates”) and assign certain private categories to that group. Now, all KB members (special users) that are a part of “Affiliates” user-group can access the content (articles) under those private categories, after they are logged in to the public area using their login credentials. To better understand the working of user-groups and their association with private categories and KB members, please have a look at the illustration below.
User Group Features of PHPKB Knowledge Base Software
- Facility to create/edit unlimited number of user groups.
- Facility to revoke categories permissions from any particular group at any time.
- Facility to view how many private categories are assigned and how many users (KB Members) belong to a particular user-group.
User Groups Management - Screenshots
Please have a look at the various screenshots of user-groups management section of PHPKB admin control panel to see how easy it is to create, manage and edit groups of users.