Knowledge Base Software Features
PHPKB 7.0 released on Feb 18, 2013. Look at the release notes to see what is new?
PHPKB knowledge base software is the best knowledge management system to locate, capture and share information with your team. It is developed in PHP and supports both MySQL and MSSQL Server. It allows you to setup a knowledge base that contains answers to frequently asked questions, articles, white papers, user manuals, troubleshooting information or documents. Its powerful search eystem helps the users to easily locate information in the knowledge base articles and attached documents. Have a look at the complete list of features.
Fully Featured Knowledge Management Software
PHPKB knowledge base software allows your staff, customers and partners to access information locally or over the Internet. Its powerful group-based permission architecture with private categories makes it easy to share knowledge with only the people or groups you choose. Put simply, PHPKB 6.0 is the world's most scalable and performant Knowledge Management Software available.
Why Choose PHPKB?
PHPKB is a powerful and robust knowledge base software for your business. PHPKB knowledge base software provides a range of advanced knowledge management features that enable your business to handle customer support more efficiently. Plus, it's reasonably priced for a lifetime license that means you'll never have to pay any annual license fees to use our knowledge base software. PHPKB is available in owned as well as hosted license that means you can either install PHPKB knowledge base software on your own web-server or you can use our hosted knowledge base service where we host your knowledgebase on our server. Not to mention, our hosted service makes PHPKB the best SaaS Knowledge Management platform in the world.
In a recent customer satisfaction survey, 99% of PHPKB customers surveyed said they would recommend PHPKB knowledge base software to their friends and colleagues. We work hard to make sure our customers are happy.
Switch To PHPKB Knowledge Base Software
We have automated import scripts for all the major knowledge base management systems which make switching to PHPKB really easy! But that's not all, if you own a competitor's product, we will offer you 15% discount on normal price of our knowledge base software.
January 28, 2013: We are proud to announce the online release of the beta version of PHPKB 7.0 today. You are most welcome to join as a beta tester for the upcoming version of PHPKB knowledge base software. Please visit beta release page to have a look at some of the most exciting features in upcoming release of PHPKB software.
June 2, 2012: The Enterprise Edition (MSSQL) is now updated with Microsoft SQL Server Driver (php_sqlsrv.dll) for PHP that allows PHPKB knowledge base software to access data in SQL Server 2005 and SQL Server 2008 databases. Earlier it used to work with php_mssql.dll library. More Information
May 7, 2012: The article referrers feature has been optimized for better performance. This feature lets you find out which of the search engines are sending traffic to your knowledge base articles, and using what search keywords.
Knowledge Base Software Benefits
Improve your customer support service and enable your customers to quickly and easily locate knowledgebase information in a self-serve help manner. The web-based self help interface makes it easy for customers to find answers to their own problems instead of sending emails, submitting support tickets or calling your customer support department. Not to mention, PHPKB knowledge base software is already in use by over 1,000 small businesses, universities, non-profits and enterprise organizations.
To learn more about PHPKB Knowledge Management Software, have a look at the features page. You are most welcome to try the online demo. You can also compare editions or view the pricing of different editions. To speak with a sales representative, please contact us.
Multi-Language KB System
Looking for a solution to setup your knowledge base in multiple langauges? Look no further! The multi-language edition of PHPKB knowledge base software allows you to setup your knowledge base in multiple languages and that too with only one license of our knowledge base software. The multi-language (ML) edition comes with the ability to create language files & translate language file variables from within the admin control panel. Right to Left (RTL) languages are also supported in our knowledge base software.