Support Knowledge Base

When does my support & maintenance subscription start?

You can find the details about support and maintenance period of PHPKB knowledge base software below:

  • New License: Your 12 month free software support & maintenance period will commence from the date of payment confirmation.
  • Upgrade: Your 12 month software support & maintenance will commence from the date of payment confirmation and replaces any active software maintenance of the upgraded license.
  • Support & Maintenance Renewal: Your 12 month support & maintenance will commence from the expiration date of the previous maintenance period, regardless of when the maintenance renewal was purchased.

0 (0)
Article Rating (No Votes)
Rate this article
Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Security Code Security Code
Related Articles RSS Feed
How often are product updates released?
Viewed 9008 times since Thu, Sep 1, 2011
How do I receive the software after purchase?
Viewed 9249 times since Fri, Aug 5, 2011
Hosted Knowledge Base Service - Answers to commonly asked questions
Viewed 3472 times since Wed, Mar 2, 2016
Installing ionCube Loader on Microsoft Windows Server
Viewed 60601 times since Thu, Aug 15, 2013
How soon can I download the software after payment?
Viewed 10101 times since Fri, Aug 5, 2011
Comparison and Benefits of PHPKB over SharePoint
Viewed 10077 times since Mon, Jul 21, 2014
How do we pay using a MasterCard for the order?
Viewed 11363 times since Thu, Dec 13, 2012