Support Knowledge Base

When does my support & maintenance subscription start?

You can find the details about support and maintenance period of PHPKB knowledge base software below:

  • New License: Your 12 month free software support & maintenance period will commence from the date of payment confirmation.
  • Upgrade: Your 12 month software support & maintenance will commence from the date of payment confirmation and replaces any active software maintenance of the upgraded license.
  • Support & Maintenance Renewal: Your 12 month support & maintenance will commence from the expiration date of the previous maintenance period, regardless of when the maintenance renewal was purchased.

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
Do you offer other methods of payment besides credit cards or PayPal?
Viewed 2376 times since Sat, Aug 6, 2011
Is there a maximum number of articles or categories that I can create?
Viewed 2288 times since Sat, Aug 6, 2011
How many installations can I make with a single license?
Viewed 2316 times since Fri, Aug 5, 2011
How do related articles work in PHPKB?
Viewed 3272 times since Thu, Sep 1, 2011
Can a question have multiple categories in the knowledge base?
Viewed 2701 times since Wed, Aug 10, 2011
Is it possible to force users to login in order to see KB content?
Viewed 1860 times since Wed, Feb 13, 2013
MENU