Support Knowledge Base

When does my support & maintenance subscription start?

You can find the details about support and maintenance period of PHPKB knowledge base software below:

  • New License: Your 12 month free software support & maintenance period will commence from the date of payment confirmation.
  • Upgrade: Your 12 month software support & maintenance will commence from the date of payment confirmation and replaces any active software maintenance of the upgraded license.
  • Support & Maintenance Renewal: Your 12 month support & maintenance will commence from the expiration date of the previous maintenance period, regardless of when the maintenance renewal was purchased.

Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Security Code Security Code
Related Articles RSS Feed
Installing ionCube Loader on Microsoft Windows Server
Viewed 49264 times since Thu, Aug 15, 2013
Is it possible to force users to login in order to see KB content?
Viewed 5587 times since Wed, Feb 13, 2013
Can a question have multiple categories in the knowledge base?
Viewed 6591 times since Wed, Aug 10, 2011
How often are product updates released?
Viewed 5984 times since Thu, Sep 1, 2011
Do you offer other methods of payment besides credit cards or PayPal?
Viewed 5995 times since Sat, Aug 6, 2011
How do I receive the software after purchase?
Viewed 5824 times since Fri, Aug 5, 2011
How do we pay using a MasterCard for the order?
Viewed 7651 times since Thu, Dec 13, 2012