When does my support & maintenance subscription start?
Article ID: 14 | Rating: Unrated | Last Updated: Sun, Aug 7, 2011 at 12:35 PM
- New License: Your 12 month free software support & maintenance period will commence from the date of payment confirmation.
- Upgrade: Your 12 month software support & maintenance will commence from the date of payment confirmation and replaces any active software maintenance of the upgraded license.
- Support & Maintenance Renewal: Your 12 month support & maintenance will commence from the expiration date of the previous maintenance period, regardless of when the maintenance renewal was purchased.