Home » Categories » Pre-Sales FAQ

When does my support & maintenance subscription start?
Article Number: 14 | Rating: Unrated | Last Updated: Sun, Aug 7, 2011 at 12:35 PM
You can find the details about support and maintenance period of PHPKB knowledge base software below:

  • New License: Your 12 month free software support & maintenance period will commence from the date of payment confirmation.
  • Upgrade: Your 12 month software support & maintenance will commence from the date of payment confirmation and replaces any active software maintenance of the upgraded license.
  • Support & Maintenance Renewal: Your 12 month support & maintenance will commence from the expiration date of the previous maintenance period, regardless of when the maintenance renewal was purchased.
Posted by: Administrator - Sun, Aug 7, 2011 at 12:35 PM This article has been viewed 988 times.
Filed Under: Pre-Sales FAQ
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Icon Add Comment
Name
Email (Required, but not published)
Comment
Security Code Security Code
 
Related Articles RSS Feed
How many installations can I make with a single license?
Viewed 944 times since Fri, Aug 5, 2011
How do we pay using a MasterCard for the order?
Viewed 311 times since Thu, Dec 13, 2012
How does your license system work?
Viewed 1159 times since Sat, Aug 6, 2011
Do you offer other methods of payment besides credit cards or PayPal?
Viewed 951 times since Sat, Aug 6, 2011
Can a question have multiple categories in the knowledge base?
Viewed 1080 times since Wed, Aug 10, 2011
How soon can I download the software after payment?
Viewed 925 times since Fri, Aug 5, 2011
Is it possible to force users to login in order to see KB content?
Viewed 243 times since Wed, Feb 13, 2013
Do you offer discounts for non-profit or educational organizations?
Viewed 982 times since Sat, Aug 6, 2011
Can I download and evaluate product before purchasing it?
Viewed 1211 times since Sat, Aug 6, 2011
Can I bring my data from another knowledge base system to PHPKB?
Viewed 652 times since Thu, Nov 15, 2012
  • Icon SubscriberSubscribe to Article
  • Icon PrinterPrint Article
  • Icon EmailEmail Article to Friend
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
  • Icon TwitterTweet This Article
  • Icon DiggDigg It
  • Icon StumbleuponStumble Upon
  • Icon de.icio.usDel.icio.us
Article Rating (No Votes)
Rate this article
Subscribe to knowledgebase
Get notified when new articles are added to the knowledgebase.
Powered by PHPKB Knowledge Base Software