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Category Articles 
PHPKB Knowledge Base Software - Installation Tutorial
Viewed 3574 times since Fri, Aug 12, 2011
PHPKB knowledge base software is extremely easy and straight forward to install. You just need to upload the files from the archive, navigate to the URL, and follow the installer. In this tutorial, we are going to cover the installation step by step.... Read More
Setting up LDAP Integration & Authorization in PHPKB Software
Viewed 1410 times since Wed, May 2, 2012
This article describes how to setup LDAP integration in PHPKB Knowledge Management Software. LDAP stands for Lightweight Directory Access Protocol, and allows usage of single user account directory to log in to various applications. LDAP... Read More
How to backup and restore the knowledge base data?
Viewed 727 times since Sat, Jun 23, 2012
You may want to backup your knowledge base data from time to time or on a regular basis. Also, it is strongly advised that you should backup your knowledge base data before updating PHPKB to a newer version, because otherwise you could lose your data... Read More
Permissions & Rights assigned to various Admin User Levels
Viewed 3717 times since Thu, Sep 15, 2011
Please refer to the chart below to know about premissions assigned to each user-level of administrator account in PHPKB Knowledge Base Software. Permissions Superuser Editor Writer Add New Category ... Read More
How to motivate people to contribute to a Knowledge Sharing System?
Viewed 1789 times since Mon, Nov 7, 2011
These seven practical tips show how to get people to willingly contribute to building your organization's fund of knowledge. These tips are very effective to encourage users to share knowledge with others using the knowledge sharing system. ... Read More
Installation of the Attachment Indexing plugins
Viewed 1000 times since Tue, Feb 12, 2013
PHPKB knowledge base software is able to index text content of the files attached to knowledge base articles in order to make them searchable. Attachment indexing is supported in all editions of PHPKB knowledge base software. Some documents types... Read More
Article Links - Adding a link to an article in the knowledge base
Viewed 546 times since Wed, Jan 30, 2013
Problem- When I try to enter a hyperlink in my article, the functionality works fine, but I have to know the URL to the article I want to link to, so I can manually enter the path in hyperlink. Is there any way I can browse existing articles using a... Read More
How to use Import From HTML Module?
Viewed 532 times since Fri, Nov 9, 2012
Please refer to the instructions below on how to use the "Import From HTML" module to import the HTML documents as articles in your knowledge base. It is an optional module available as a paid add-on to PHPKB knowledge base software. DOC to... Read More
I receive an Internal Server Error or HTTP 500 message
Viewed 459 times since Wed, Dec 5, 2012
If you have just installed or trying to install the PHPKB Knowledge Base Software on your site and you're receiving an Internal Server Error or HTTP 500 error, there are two likely causes: Your hosting provider's web server's... Read More
URL Rewriting on IIS7 with PHPKB Knowledge Base Software
Viewed 406 times since Mon, Jan 28, 2013
If you are facing the URL rewriting problem on a windows server, please note that II7 does not support .HTACCESS file syntax for URL rewriting. For earlier versions of IIS (less than 7), you need a tool called ISAPI_ReWrite from HeliconTech which... Read More
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