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Knowledge Base Software - Training Courses

Powered by WebExOur real time Instructor-led training courses will increase your productivity and you'll be able to utilize the full power of PHPKB Knowledge Base Software within your organization. Training courses are delivered live as a 2-hour interactive WebEx webinar with teleconference facility. All training sessions are led by one of our expert training instructors.

1. PHPKB Fundamentals Course

The PHPKB Fundamentals course gives overview of how to contribute to the corporate knowledge base. It covers all the features and functions you need to use as an end-user. It is a solid ground for quick start with PHPKB Knowledge Base Software and is recommended for everyone, from first time users to experienced administrators, and ideal refresher for users of other knowledge base systems.

Fundamentals Course Details

  • Introduction to PHPKB Knowledge Base Software
  • User interface concepts
  • Creating content in knowledge base
  • WYSIWYG editor and article management
  • Drafts and templates
  • Using search and advanced search
  • Using custom fields
  • Using glossary
  • Customizing the look and feel
  • Feedback features
  • Questions and answers
2. PHPKB Administration Course

The PHPKB Administration course covers the tasks and best practices starting from installation and including everyday tasks like user management, access permissions allocation, application settings configuration, and upgrade process.

Administration Course Details

  • Installation Process
  • Review and basic concepts
  • Group and User management
  • Permissions & User levels
  • General settings
  • Customizing various settings
  • Integration with LDAP server
  • Backups and upgrading PHPKB
  • Improving performance
  • Language files creation & editing
  • Questions and answers
Training Cost

Individual level training allows one attendee to participate in a pre-scheduled instructor lead session with attendees from other organisations. Organisation level sessions give you the freedom to schedule a private session when you like, with unlimited attendees from your organisation. Once we receive your payment for training, a member of our team will contact you to arrange a timeslot for your session.

Fundamentals Course

The training cost of PHPKB Fundamentals Course is given below for both Individual and Organization sessions.

Training Session Type User Individual User Group Organization
PHPKB Fundamentals Course Shop Buy Now Shop Buy Now
Maximum Attendees 1 Unlimited
Price $275 $1100
Training Session (WebEx) Public Private
Schedule Fixed Flexible
Administration Course

The training cost of PHPKB Administration Course is given below for both Individual and Organization sessions.

Training Session Type User Individual User Group Organization
PHPKB Administration Course Shop Buy Now Shop Buy Now
Maximum Attendees 1 Unlimited
Price $375 $1300
Training Session (WebEx) Public Private
Schedule Fixed Flexible
Training Bundle (Both Courses)

Training sessions can be bundled to receive discount.

Training Session Type User Individual User Group Organization
PHPKB Fundamentals & Administration Shop Buy Now Shop Buy Now
Maximum Attendees 1 Unlimited
Price $600 $2200
Training Session (WebEx) Public Private
Schedule Fixed Flexible

Note: All prices mentioned are in US dollars. Once we receive your payment for training, a member of our team will contact you to arrange a timeslot for your session.

Individual level training ordered in bundle also allows one attendee to participate in "PHPKB Fundamentals" and another in "PHPKB Administration" webinars.

Session Types

Individual level training allows one attendee to participate in an instructor lead session with attendees from other organisations. Individual sessions are pre-scheduled once per month, and the schedule will be provided after purchase.

Organization level training give you the freedom to schedule a private session that fits in with your schedule, and allows you to invite an unlimited number of attendees from your organization.

Next Steps

For more information about the training courses, please feel free to contact us.

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