Online Support & FAQ Software - PHP Knowledge Base Script

• Justin Morton, United States (Chief, Sploofus)

PHPKB was a breeze to install and customize, even across many load-balanced web servers in our production rack. I was amazed at how easily the source code adapted to an enterprise MySQL replication environment. The team at Chadha Software are very professional, respond quickly to email, and I would highly recommend PHPKB to anyone considering a cost-effective, turn key, scalable Knowledgebase solution. PHPKB worked out of the box with only a few changes to my Apache configuration. Sploofus' LAMP stack is quite complex with many proprietary configurations, so I was happily surprised at how quickly we were able to get PHPKB running, especially with database replication across so many servers.


• Omid Aski Laridjani, United States (CEO, Didgeman)

AWESOME Solution! Your team has a very good understanding of web usability. I mainly chose your product because it shows that good heart and creativity went in to making it all possible.


• Viktor Komaromi, Australia (Helpdesk Officer, St Mary's Anglican Girls' School)

We have researched a large number of PHP based knowledgebase systems; however we have found PHPKB to be the most feature filled, simplest to use and easiest to modify. The technical support for this product is fantastic, and all our questions and requests have been answered without delay. PHPKB will vastly improve our Helpdesk services and we highly recommend it to anyone in the market for a knowledgebase system.


• Robert Bradshaw, USA (Technical Director, Rush Hour Group)

It was a breeze to install and setup phpkb Knowledge Base Script on our server. Source code was thoroughly commented and It took just about 30 minutes to rebrand the phpkb system according to our website's look and feel. See it live at http://helpcentre.rushhourmods.com/supportcentre/. I am very satisifed with the product. Good Luck...!


• Mr. Rob Palmer, USA (CEO, Freelance Work Exchange)

Chadha Software Technologies has done great work for us in the past, so when they released PHPKB, we knew it would be worth checking out. The product was installed swiftly on our servers, and customised by CST to match our web site design (Link). As a result, we now have a first-class knowledge base which has helped us to offer a higher standard of service to our customers. We have been delighted with PHPKB, and would recommend it to anyone wishing to improve levels of customer service.


• Peter Stilgoe, UK (CEO, Market Trend)

This knowledge base software is excellent & the support / after sales service is second to none. For the price can you beat it? I doubt it!.


• Mr. John Smith, USA (Webmaster)

All I can say that phpkb has proved very helpful to reduce our customer support time and improved customer support. Repetitive questions are now categorized in the knowledgebase and customers can find the answers online within seconds. Customer care representatives are now shifted to more productive jobs.


• Mr. Chris Crains, Netherlands (CTO)

It is an extremely easy to use knowledgebase software. Installation was like a breeze with the online install wizard, administrator control panel is very nicely designed and the phpkb knowledge base software is full of features. Products like this costs thousands of dollars but phpkb is far better than many of similar scripts available.


• Miss Sonya Collins, England (Freelance Website Designer)

I have purchased phpkb for one of my client's web portal and they are very satisfied with its powerful capabilities. They are happy because their customers are happy with the support system online. At just $135, its owned licensed version is a steal of a deal.


• Mr. Kevin Berke, Canada (Web Developer)

I am a web developer myself and needed a re-brandable knowledgebase PHP script for one of the project I was working on. I found phpkb the best among online knowledgebase scripts. It is very nicely coded, easy to understand and well commented PHP code, easily re-brandable and feature rich knowledge base script. It is an investment to purchase phpkb rather than an expense.

View our Online Demo to see how phpkb can help you reduce your customer support time & improve customer service.