If you would like to use a dedicated hosting server for running PHPKB Knowledge Base Software or host it on a local server, you can use hardware requirements and example specifications below for a reference.
Recommended Hardware Specifications
On small instances, server load is primarily driven by peak visitors however you may use the following specifications for optimal performance.
| 5 Concurrent Users | 25 Concurrent Users | 50 Concurrent Users |
|---|---|---|
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Example Hardware Specifications
These are example hardware specifications for non-clustered PHPKB Knowledge Base Software instances. These values are reported to us by our customers.
| User Accounts | # Articles | CPUs | Speed | RAM |
|---|---|---|---|---|
| 150 | 1,000 | 1 | 2.6 GHz | 1 GB |
| 350 | 14,000 | 2 | 2.8 GHz | 1 GB |
| 5,000 | 15,000 | 4 | 3 GHz | 4 GB |
| 8,000 | 17,000 | 2 | 3.8 GHz | 4 GB |
| 10,000 | 4,000 | 2 | 3.4 GHz | 8 GB |
| 21,000 | 13,000 | 2 | 3.6 GHz | 8 GB |
Maximum Reported Usages
These values are largest customer instances reported to us or used for performance testing. Clustering for load balancing, database tuning and other performance tuning is recommended for instances exceeding these values.
- Maximum Number of Internal Users - 1,00,000
- Maximum Number of LDAP Users - 1,00,000 (for enterprise edtions only)
- Maximum number of Knowledge Base Categories - 5,000
- Maximum Number of Knowledge Base Articles - 85,000
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