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Hardware Requirements

If you would like to use a dedicated hosting server for running PHPKB Knowledge Base Software or host it on a local server, you can use hardware requirements and example specifications below for a reference.

Recommended Hardware Specifications

On small instances, server load is primarily driven by peak visitors however you may use the following specifications for optimal performance.

5 Concurrent Users 25 Concurrent Users 50 Concurrent Users
  • 1 GHz CPU
  • 2 GB RAM
  • 1 GB disk space
  • Dual 2 GHz CPU
  • 4 GB RAM
  • 1 GB disk space
  • Dual 2.6 GHz CPU
  • 8 GB RAM
  • 4 GB disk space

Example Hardware Specifications

These are example hardware specifications for non-clustered PHPKB Knowledge Base Software instances. These values are reported to us by our customers.

User Accounts # Articles CPUs Speed RAM
150 1,000 1 2.6 GHz 1 GB
350 14,000 2 2.8 GHz 1 GB
5,000 15,000 4 3 GHz 4 GB
8,000 17,000 2 3.8 GHz 4 GB
10,000 4,000 2 3.4 GHz 8 GB
21,000 13,000 2 3.6 GHz 8 GB

Maximum Reported Usages

These values are largest customer instances reported to us or used for performance testing. Clustering for load balancing, database tuning and other performance tuning is recommended for instances exceeding these values.

  • Maximum Number of Internal Users - 1,00,000
  • Maximum Number of LDAP Users - 1,00,000 (for enterprise edtions only)
  • Maximum number of Knowledge Base Categories - 5,000
  • Maximum Number of Knowledge Base Articles - 85,000
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