Support Knowledge Base

What are the benefits of renewing software maintenance?

Renewing your download software maintenance is entirely optional, but it will ensure your continued access to the following great benefits:

Support service

You'll continue to receive technical support for another 12 months. Support is available to you via our online support system available in the customer area. Premium customers will receive 24x7 support where our staff of engineers will help you to fully maintain, manage and support every aspect of your knowledge base. Telephone call support is available during weekday business hours.

Software updates

Our knowledge base software continues to evolve via frequent and significant updates. If you're after new features, ever-improving usability, and the latest innovations in knowledge base management, an active software maintenance subscription ensures that you will continue to receive all the latest software updates for another 12 months.

Peace of mind

If your team depends on our knowledge base software for its activities, having a guaranteed direct line of contact with a committed support team offers fantastic peace of mind. Renewing now ensures that the privileges of software maintenance continue uninterrupted.

5 (1)
Article Rating (1 Votes)
Rate this article
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
Can I transfer my license to another domain?
Viewed 8213 times since Mon, Aug 29, 2011
How to enable text selection and copying on article page?
Viewed 9005 times since Thu, Jan 22, 2015
Support Subscription Renewal - Commonly Asked Questions
Viewed 6714 times since Wed, Jun 25, 2014
How do I migrate/move my installation of PHPKB to another server?
Viewed 12396 times since Sat, May 12, 2012
How do I disable Strict Mode in MySQL?
Viewed 7366 times since Tue, Mar 14, 2017
SEO Friendly URLs Not Working
Viewed 9088 times since Fri, Mar 18, 2016
MySQL server has gone away
Viewed 277 times since Thu, Aug 2, 2018
How to enable mbstring in PHP?
Viewed 344457 times since Wed, Feb 6, 2013
Can I purchase more than 12 months of software maintenance?
Viewed 8967 times since Mon, Aug 8, 2011