User Manual

General Overview of PHPKB Knowledge Base Management Software
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How to use the User Manual?
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PHPKB API Reference Guide
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PHPKB Single Sign-On (SSO) Reference Guide
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Admin Control Panel Interface
Viewed 2343 times since Fri, Sep 2, 2016
Admin Dashboard
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Adding a new article
Viewed 3010 times since Wed, Jul 20, 2016
Article Interface in Front-end Area
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Autosaved Drafts
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Collaborating on an article
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Managing Articles
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My Articles
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Searching Articles
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Trash Box
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Types of articles
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Managing Subscribers
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Subscribing to an article
Viewed 1644 times since Wed, Jul 27, 2016
Features of WYSIWYG editor
Viewed 2461 times since Thu, Mar 2, 2017
Inserting an image into WYSIWYG editor
Viewed 2034 times since Mon, Sep 19, 2016
Creating a new template
Viewed 2202 times since Mon, Jul 25, 2016
Managing Templates
Viewed 2552 times since Tue, Jul 26, 2016
Adding a new custom field
Viewed 1737 times since Thu, Jul 28, 2016
Managing Custom Fields
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Comparing Article Versions
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Managing Article Versions
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Adding a new category
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Managing Categories
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Managing Subscribers
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Subscribing to a category
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How to add a comment?
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Managing Comments
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Adding a glossary term
Viewed 1694 times since Fri, Jul 29, 2016
Managing Glossary Terms
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Adding a language translator account
Viewed 1745 times since Tue, Feb 7, 2017
Adding a new language
Viewed 1966 times since Tue, Feb 7, 2017
Assigning languages to translators
Viewed 1806 times since Wed, Feb 8, 2017
Deleting a language file
Viewed 1798 times since Wed, Mar 1, 2017
Managing Languages
Viewed 1839 times since Thu, Feb 9, 2017
Translating language files
Viewed 1860 times since Wed, Mar 1, 2017
Adding a news
Viewed 1847 times since Mon, Aug 1, 2016
Autosaved News Drafts
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Managing News
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Article Referrers
Viewed 2973 times since Sat, Sep 17, 2016
Failed Logins Statistics
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Knowledge Base Traffic Statistics
Viewed 1808 times since Mon, Aug 22, 2016
Statistics Overview
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Article Referrers
Viewed 2973 times since Sat, Sep 17, 2016
Articles Monthly Report
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Articles Summary
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Most Discussed Articles
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Most Mailed Articles
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Most Printed Articles
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Popular Articles
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Top Rated Articles
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Category Summary
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Empty Categories
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Popular Categories
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Active Users
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Article Contributors
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Popular Authors
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Users Summary
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Search Summary
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Successful and Failed Searches
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Managing Support Tickets
Viewed 1854 times since Thu, Sep 8, 2016
Publishing a ticket as an article in knowledge base
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Sending reply to a ticket
Viewed 1921 times since Thu, Sep 8, 2016
Submitting support tickets in knowledge base
Viewed 2277 times since Wed, Sep 7, 2016
Ticket History
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Tickets and their status
Viewed 1932 times since Wed, Sep 7, 2016
  Tools
Harvesting emails from knowledge base
Viewed 1710 times since Tue, Sep 6, 2016
Indexing Attachments
Viewed 1844 times since Thu, Sep 22, 2016
Optimising KB Database
Viewed 1839 times since Mon, Aug 29, 2016
Sitemap Generator
Viewed 2044 times since Thu, Sep 1, 2016
Taking backup of knowledge base data
Viewed 1762 times since Tue, Aug 30, 2016
Article Settings
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Feature Settings
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General Settings
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Miscellaneous Settings
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Importing data from a CSV file
Viewed 1899 times since Wed, Aug 31, 2016
Importing data from an HTML file
Viewed 1662 times since Fri, Sep 16, 2016
Creating a user group
Viewed 1849 times since Thu, Aug 4, 2016
Managing User Groups
Viewed 1841 times since Thu, Aug 4, 2016
  Users
Creating a new user account
Viewed 1732 times since Tue, Aug 2, 2016
Different levels of users in knowledge base
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Managing User Accounts
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Searching Users
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End User Interface at a glance
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