Support Knowledge Base
User Manual Articles RSS Feed
How to use the User Manual?
Viewed 1162 times since Mon, Jul 27, 2015
General Overview of PHPKB Knowledge Base Management Software
Viewed 4231 times since Mon, Jul 27, 2015
Admin Control Panel Interface
Viewed 1087 times since Fri, Sep 2, 2016
Admin Dashboard
Viewed 1068 times since Sat, Sep 3, 2016
Types of articles
Viewed 989 times since Wed, Jul 20, 2016
Adding a new article
Viewed 1419 times since Wed, Jul 20, 2016
My Articles
Viewed 879 times since Wed, Sep 21, 2016
Managing Articles
Viewed 925 times since Fri, Jul 22, 2016
Searching Articles
Viewed 992 times since Fri, Jul 22, 2016
Autosaved Drafts
Viewed 937 times since Sat, Jul 23, 2016
Article Interface in Front-end Area
Viewed 784 times since Wed, Sep 14, 2016
Collaborating on an article
Viewed 966 times since Wed, Sep 14, 2016
Trash Box
Viewed 983 times since Tue, Jul 26, 2016
Subscribing to an article
Viewed 705 times since Wed, Jul 27, 2016
Managing Subscribers
Viewed 611 times since Wed, Jul 27, 2016
Features of WYSIWYG editor
Viewed 1015 times since Thu, Mar 2, 2017
Inserting an image into WYSIWYG editor
Viewed 835 times since Mon, Sep 19, 2016
Creating a new template
Viewed 1090 times since Mon, Jul 25, 2016
Managing Templates
Viewed 1353 times since Tue, Jul 26, 2016
Adding a new custom field
Viewed 751 times since Thu, Jul 28, 2016
Managing Custom Fields
Viewed 761 times since Thu, Jul 28, 2016
Managing Article Versions
Viewed 718 times since Thu, Sep 1, 2016
Comparing Article Versions
Viewed 766 times since Fri, Sep 2, 2016
Adding a new category
Viewed 971 times since Tue, Jul 19, 2016
Managing Categories
Viewed 895 times since Tue, Jul 19, 2016
Subscribing to a category
Viewed 755 times since Sat, Sep 10, 2016
Managing Subscribers
Viewed 784 times since Fri, Sep 9, 2016
How to add a comment?
Viewed 4535 times since Fri, Jul 29, 2016
Managing Comments
Viewed 893 times since Fri, Jul 29, 2016
Adding a glossary term
Viewed 729 times since Fri, Jul 29, 2016
Managing Glossary Terms
Viewed 846 times since Sat, Jul 30, 2016
Adding a new language
Viewed 908 times since Tue, Feb 7, 2017
Managing Languages
Viewed 769 times since Thu, Feb 9, 2017
Adding a language translator account
Viewed 778 times since Tue, Feb 7, 2017
Assigning languages to translators
Viewed 832 times since Wed, Feb 8, 2017
Translating language files
Viewed 853 times since Wed, Mar 1, 2017
Deleting a language file
Viewed 816 times since Wed, Mar 1, 2017
Adding a news
Viewed 790 times since Mon, Aug 1, 2016
Managing News
Viewed 822 times since Mon, Aug 1, 2016
Autosaved News Drafts
Viewed 815 times since Mon, Sep 12, 2016
Statistics Overview
Viewed 890 times since Fri, Aug 5, 2016
Knowledge Base Traffic Statistics
Viewed 862 times since Mon, Aug 22, 2016
Article Referrers
Viewed 1289 times since Sat, Sep 17, 2016
Failed Logins Statistics
Viewed 844 times since Mon, Aug 22, 2016
Articles Summary
Viewed 825 times since Fri, Aug 5, 2016
Popular Articles
Viewed 950 times since Sat, Aug 6, 2016
Top Rated Articles
Viewed 1069 times since Sat, Aug 6, 2016
Most Discussed Articles
Viewed 1019 times since Mon, Aug 8, 2016
Most Mailed Articles
Viewed 751 times since Mon, Aug 8, 2016
Most Printed Articles
Viewed 855 times since Mon, Aug 8, 2016
Articles Monthly Report
Viewed 654 times since Tue, Aug 9, 2016
Article Referrers
Viewed 1289 times since Sat, Sep 17, 2016
Category Summary
Viewed 871 times since Tue, Aug 9, 2016
Popular Categories
Viewed 978 times since Wed, Aug 10, 2016
Empty Categories
Viewed 744 times since Wed, Aug 10, 2016
Users Summary
Viewed 710 times since Thu, Aug 11, 2016
Popular Authors
Viewed 776 times since Thu, Aug 11, 2016
Article Contributors
Viewed 685 times since Fri, Aug 12, 2016
Active Users
Viewed 690 times since Thu, Aug 11, 2016
Search Summary
Viewed 822 times since Fri, Aug 19, 2016
Successful and Failed Searches
Viewed 739 times since Fri, Aug 19, 2016
Tickets and their status
Viewed 936 times since Wed, Sep 7, 2016
Submitting support tickets in knowledge base
Viewed 867 times since Wed, Sep 7, 2016
Managing Support Tickets
Viewed 799 times since Thu, Sep 8, 2016
Sending reply to a ticket
Viewed 872 times since Thu, Sep 8, 2016
Publishing a ticket as an article in knowledge base
Viewed 911 times since Wed, Aug 2, 2017
Ticket History
Viewed 1033 times since Thu, Aug 10, 2017
Optimising KB Database
Viewed 827 times since Mon, Aug 29, 2016
Taking backup of knowledge base data
Viewed 772 times since Tue, Aug 30, 2016
Sitemap Generator
Viewed 917 times since Thu, Sep 1, 2016
Indexing Attachments
Viewed 826 times since Thu, Sep 22, 2016
Harvesting emails from knowledge base
Viewed 746 times since Tue, Sep 6, 2016
General Settings
Viewed 1027 times since Thu, Mar 9, 2017
Feature Settings
Viewed 935 times since Thu, Aug 25, 2016
Article Settings
Viewed 1021 times since Thu, Aug 25, 2016
Miscellaneous Settings
Viewed 1123 times since Mon, Aug 29, 2016
Importing data from a CSV file
Viewed 811 times since Wed, Aug 31, 2016
Importing data from an HTML file
Viewed 729 times since Fri, Sep 16, 2016
Creating a user group
Viewed 839 times since Thu, Aug 4, 2016
Managing User Groups
Viewed 822 times since Thu, Aug 4, 2016
Different levels of users in knowledge base
Viewed 949 times since Tue, Aug 2, 2016
Creating a new user account
Viewed 808 times since Tue, Aug 2, 2016
Managing User Accounts
Viewed 782 times since Wed, Aug 3, 2016
Searching Users
Viewed 923 times since Wed, Aug 3, 2016
End User Interface at a glance
Viewed 866 times since Mon, Sep 5, 2016