User Manual

General Overview of PHPKB Knowledge Base Management Software
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How to use the User Manual?
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PHPKB API Reference Guide
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PHPKB Single Sign-On (SSO) Reference Guide
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Admin Control Panel Interface
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Admin Dashboard
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Adding a new article
Viewed 3126 times since Wed, Jul 20, 2016
Article Interface in Front-end Area
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Autosaved Drafts
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Collaborating on an article
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Managing Articles
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My Articles
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Searching Articles
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Trash Box
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Types of articles
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Managing Subscribers
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Subscribing to an article
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Features of WYSIWYG editor
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Inserting an image into WYSIWYG editor
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Creating a new template
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Managing Templates
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Adding a new custom field
Viewed 1789 times since Thu, Jul 28, 2016
Managing Custom Fields
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Comparing Article Versions
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Managing Article Versions
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Adding a new category
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Managing Categories
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Managing Subscribers
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Subscribing to a category
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How to add a comment?
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Managing Comments
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Adding a glossary term
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Managing Glossary Terms
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Adding a language translator account
Viewed 1817 times since Tue, Feb 7, 2017
Adding a new language
Viewed 2027 times since Tue, Feb 7, 2017
Assigning languages to translators
Viewed 1918 times since Wed, Feb 8, 2017
Deleting a language file
Viewed 1862 times since Wed, Mar 1, 2017
Managing Languages
Viewed 1913 times since Thu, Feb 9, 2017
Translating language files
Viewed 1942 times since Wed, Mar 1, 2017
Adding a news
Viewed 1904 times since Mon, Aug 1, 2016
Autosaved News Drafts
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Managing News
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Article Referrers
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Failed Logins Statistics
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Knowledge Base Traffic Statistics
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Statistics Overview
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Article Referrers
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Articles Monthly Report
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Articles Summary
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Most Discussed Articles
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Most Mailed Articles
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Most Printed Articles
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Popular Articles
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Top Rated Articles
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Category Summary
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Empty Categories
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Popular Categories
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Active Users
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Article Contributors
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Popular Authors
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Users Summary
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Search Summary
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Successful and Failed Searches
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Managing Support Tickets
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Publishing a ticket as an article in knowledge base
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Sending reply to a ticket
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Submitting support tickets in knowledge base
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Ticket History
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Tickets and their status
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  Tools
Harvesting emails from knowledge base
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Indexing Attachments
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Optimising KB Database
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Sitemap Generator
Viewed 2093 times since Thu, Sep 1, 2016
Taking backup of knowledge base data
Viewed 1825 times since Tue, Aug 30, 2016
Article Settings
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Feature Settings
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General Settings
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Miscellaneous Settings
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Importing data from a CSV file
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Importing data from an HTML file
Viewed 1718 times since Fri, Sep 16, 2016
Creating a user group
Viewed 1899 times since Thu, Aug 4, 2016
Managing User Groups
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  Users
Creating a new user account
Viewed 1791 times since Tue, Aug 2, 2016
Different levels of users in knowledge base
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Managing User Accounts
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Searching Users
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End User Interface at a glance
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