User Manual

General Overview of PHPKB Knowledge Base Management Software
Viewed 9428 times since Mon, Jul 27, 2015
How to use the User Manual?
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PHPKB API Reference Guide
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PHPKB SAML Single Sign-On (SSO) Reference Guide
Viewed 1005 times since Wed, May 1, 2019
Admin Control Panel Interface
Viewed 2757 times since Fri, Sep 2, 2016
Admin Dashboard
Viewed 3033 times since Sat, Sep 3, 2016
Adding a new article
Viewed 3409 times since Wed, Jul 20, 2016
Article Interface in Front-end Area
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Autosaved Drafts
Viewed 2577 times since Sat, Jul 23, 2016
Collaborating on an article
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How to Author an Article in the Knowledge Base?
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Managing Articles
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My Articles
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Searching Articles
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Trash Box
Viewed 2473 times since Tue, Jul 26, 2016
Types of articles
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Managing Subscribers
Viewed 1898 times since Wed, Jul 27, 2016
Subscribing to an article
Viewed 1894 times since Wed, Jul 27, 2016
Features of WYSIWYG editor
Viewed 2927 times since Thu, Mar 2, 2017
Inserting an image into WYSIWYG editor
Viewed 2421 times since Mon, Sep 19, 2016
Creating a new template
Viewed 2504 times since Mon, Jul 25, 2016
Managing Templates
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Adding a new custom field
Viewed 1974 times since Thu, Jul 28, 2016
Managing Custom Fields
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Comparing Article Versions
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Managing Article Versions
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Adding a new category
Viewed 2554 times since Tue, Jul 19, 2016
Managing Categories
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Managing Subscribers
Viewed 2131 times since Fri, Sep 9, 2016
Subscribing to a category
Viewed 1945 times since Sat, Sep 10, 2016
How to add a comment?
Viewed 17946 times since Fri, Jul 29, 2016
Managing Comments
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Adding a glossary term
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Managing Glossary Terms
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Adding a language translator account
Viewed 2013 times since Tue, Feb 7, 2017
Adding a new language
Viewed 2229 times since Tue, Feb 7, 2017
Assigning languages to translators
Viewed 2153 times since Wed, Feb 8, 2017
Deleting a language file
Viewed 2074 times since Wed, Mar 1, 2017
Managing Languages
Viewed 2108 times since Thu, Feb 9, 2017
Translating language files
Viewed 2181 times since Wed, Mar 1, 2017
Adding a news
Viewed 2059 times since Mon, Aug 1, 2016
Autosaved News Drafts
Viewed 2031 times since Mon, Sep 12, 2016
Managing News
Viewed 2085 times since Mon, Aug 1, 2016
Article Referrers
Viewed 3305 times since Sat, Sep 17, 2016
Failed Logins Statistics
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Knowledge Base Traffic Statistics
Viewed 2086 times since Mon, Aug 22, 2016
Statistics Overview
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Article Referrers
Viewed 3305 times since Sat, Sep 17, 2016
Articles Monthly Report
Viewed 1772 times since Tue, Aug 9, 2016
Articles Summary
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Most Discussed Articles
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Most Mailed Articles
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Most Printed Articles
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Popular Articles
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Top Rated Articles
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Category Summary
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Empty Categories
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Popular Categories
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Active Users
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Article Contributors
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Popular Authors
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Users Summary
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Search Summary
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Successful and Failed Searches
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Managing Support Tickets
Viewed 2137 times since Thu, Sep 8, 2016
Publishing a ticket as an article in knowledge base
Viewed 2503 times since Wed, Aug 2, 2017
Sending reply to a ticket
Viewed 2218 times since Thu, Sep 8, 2016
Submitting support tickets in knowledge base
Viewed 2577 times since Wed, Sep 7, 2016
Ticket History
Viewed 2839 times since Thu, Aug 10, 2017
Tickets and their status
Viewed 2174 times since Wed, Sep 7, 2016
  Tools
Harvesting emails from knowledge base
Viewed 1968 times since Tue, Sep 6, 2016
Indexing Attachments
Viewed 2117 times since Thu, Sep 22, 2016
Optimising KB Database
Viewed 2099 times since Mon, Aug 29, 2016
Sitemap Generator
Viewed 2282 times since Thu, Sep 1, 2016
Taking backup of knowledge base data
Viewed 1996 times since Tue, Aug 30, 2016
Article Settings
Viewed 2316 times since Thu, Aug 25, 2016
Feature Settings
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General Settings
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Miscellaneous Settings
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Importing data from a CSV file
Viewed 2252 times since Wed, Aug 31, 2016
Importing data from an HTML file
Viewed 1943 times since Fri, Sep 16, 2016
Creating a user group
Viewed 2070 times since Thu, Aug 4, 2016
Managing User Groups
Viewed 2053 times since Thu, Aug 4, 2016
  Users
Creating a new user account
Viewed 1991 times since Tue, Aug 2, 2016
Different levels of users in knowledge base
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Managing User Accounts
Viewed 2070 times since Wed, Aug 3, 2016
Searching Users
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End User Interface at a glance
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