Support Knowledge Base
Admin Control Panel Articles RSS Feed
Admin Control Panel Interface
Viewed 1085 times since Fri, Sep 2, 2016
Admin Dashboard
Viewed 1067 times since Sat, Sep 3, 2016
Types of articles
Viewed 986 times since Wed, Jul 20, 2016
Adding a new article
Viewed 1417 times since Wed, Jul 20, 2016
My Articles
Viewed 876 times since Wed, Sep 21, 2016
Managing Articles
Viewed 922 times since Fri, Jul 22, 2016
Searching Articles
Viewed 990 times since Fri, Jul 22, 2016
Autosaved Drafts
Viewed 935 times since Sat, Jul 23, 2016
Article Interface in Front-end Area
Viewed 782 times since Wed, Sep 14, 2016
Collaborating on an article
Viewed 961 times since Wed, Sep 14, 2016
Trash Box
Viewed 977 times since Tue, Jul 26, 2016
Subscribing to an article
Viewed 701 times since Wed, Jul 27, 2016
Managing Subscribers
Viewed 609 times since Wed, Jul 27, 2016
Features of WYSIWYG editor
Viewed 1009 times since Thu, Mar 2, 2017
Inserting an image into WYSIWYG editor
Viewed 832 times since Mon, Sep 19, 2016
Creating a new template
Viewed 1088 times since Mon, Jul 25, 2016
Managing Templates
Viewed 1351 times since Tue, Jul 26, 2016
Adding a new custom field
Viewed 751 times since Thu, Jul 28, 2016
Managing Custom Fields
Viewed 759 times since Thu, Jul 28, 2016
Managing Article Versions
Viewed 715 times since Thu, Sep 1, 2016
Comparing Article Versions
Viewed 764 times since Fri, Sep 2, 2016
Adding a new category
Viewed 968 times since Tue, Jul 19, 2016
Managing Categories
Viewed 892 times since Tue, Jul 19, 2016
Subscribing to a category
Viewed 753 times since Sat, Sep 10, 2016
Managing Subscribers
Viewed 782 times since Fri, Sep 9, 2016
How to add a comment?
Viewed 4513 times since Fri, Jul 29, 2016
Managing Comments
Viewed 891 times since Fri, Jul 29, 2016
Adding a glossary term
Viewed 728 times since Fri, Jul 29, 2016
Managing Glossary Terms
Viewed 845 times since Sat, Jul 30, 2016
Adding a new language
Viewed 904 times since Tue, Feb 7, 2017
Managing Languages
Viewed 767 times since Thu, Feb 9, 2017
Adding a language translator account
Viewed 776 times since Tue, Feb 7, 2017
Assigning languages to translators
Viewed 829 times since Wed, Feb 8, 2017
Translating language files
Viewed 851 times since Wed, Mar 1, 2017
Deleting a language file
Viewed 813 times since Wed, Mar 1, 2017
Adding a news
Viewed 787 times since Mon, Aug 1, 2016
Managing News
Viewed 817 times since Mon, Aug 1, 2016
Autosaved News Drafts
Viewed 811 times since Mon, Sep 12, 2016
Statistics Overview
Viewed 889 times since Fri, Aug 5, 2016
Knowledge Base Traffic Statistics
Viewed 860 times since Mon, Aug 22, 2016
Article Referrers
Viewed 1285 times since Sat, Sep 17, 2016
Failed Logins Statistics
Viewed 842 times since Mon, Aug 22, 2016
Articles Summary
Viewed 822 times since Fri, Aug 5, 2016
Popular Articles
Viewed 948 times since Sat, Aug 6, 2016
Top Rated Articles
Viewed 1069 times since Sat, Aug 6, 2016
Most Discussed Articles
Viewed 1017 times since Mon, Aug 8, 2016
Most Mailed Articles
Viewed 749 times since Mon, Aug 8, 2016
Most Printed Articles
Viewed 852 times since Mon, Aug 8, 2016
Articles Monthly Report
Viewed 651 times since Tue, Aug 9, 2016
Article Referrers
Viewed 1285 times since Sat, Sep 17, 2016
Category Summary
Viewed 868 times since Tue, Aug 9, 2016
Popular Categories
Viewed 975 times since Wed, Aug 10, 2016
Empty Categories
Viewed 743 times since Wed, Aug 10, 2016
Users Summary
Viewed 710 times since Thu, Aug 11, 2016
Popular Authors
Viewed 773 times since Thu, Aug 11, 2016
Article Contributors
Viewed 683 times since Fri, Aug 12, 2016
Active Users
Viewed 688 times since Thu, Aug 11, 2016
Search Summary
Viewed 819 times since Fri, Aug 19, 2016
Successful and Failed Searches
Viewed 736 times since Fri, Aug 19, 2016
Tickets and their status
Viewed 936 times since Wed, Sep 7, 2016
Submitting support tickets in knowledge base
Viewed 865 times since Wed, Sep 7, 2016
Managing Support Tickets
Viewed 799 times since Thu, Sep 8, 2016
Sending reply to a ticket
Viewed 871 times since Thu, Sep 8, 2016
Publishing a ticket as an article in knowledge base
Viewed 910 times since Wed, Aug 2, 2017
Ticket History
Viewed 1031 times since Thu, Aug 10, 2017
Optimising KB Database
Viewed 826 times since Mon, Aug 29, 2016
Taking backup of knowledge base data
Viewed 772 times since Tue, Aug 30, 2016
Sitemap Generator
Viewed 916 times since Thu, Sep 1, 2016
Indexing Attachments
Viewed 824 times since Thu, Sep 22, 2016
Harvesting emails from knowledge base
Viewed 744 times since Tue, Sep 6, 2016
General Settings
Viewed 1023 times since Thu, Mar 9, 2017
Feature Settings
Viewed 932 times since Thu, Aug 25, 2016
Article Settings
Viewed 1020 times since Thu, Aug 25, 2016
Miscellaneous Settings
Viewed 1121 times since Mon, Aug 29, 2016
Importing data from a CSV file
Viewed 809 times since Wed, Aug 31, 2016
Importing data from an HTML file
Viewed 727 times since Fri, Sep 16, 2016
Creating a user group
Viewed 838 times since Thu, Aug 4, 2016
Managing User Groups
Viewed 821 times since Thu, Aug 4, 2016
Different levels of users in knowledge base
Viewed 944 times since Tue, Aug 2, 2016
Creating a new user account
Viewed 807 times since Tue, Aug 2, 2016
Managing User Accounts
Viewed 778 times since Wed, Aug 3, 2016
Searching Users
Viewed 919 times since Wed, Aug 3, 2016