Support Knowledge Base
Admin Control Panel Articles RSS Feed
Admin Control Panel Interface
Viewed 1907 times since Fri, Sep 2, 2016
Admin Dashboard
Viewed 1961 times since Sat, Sep 3, 2016
Types of articles
Viewed 1916 times since Wed, Jul 20, 2016
Adding a new article
Viewed 2454 times since Wed, Jul 20, 2016
My Articles
Viewed 1703 times since Wed, Sep 21, 2016
Managing Articles
Viewed 1746 times since Fri, Jul 22, 2016
Searching Articles
Viewed 1896 times since Fri, Jul 22, 2016
Autosaved Drafts
Viewed 1816 times since Sat, Jul 23, 2016
Article Interface in Front-end Area
Viewed 1459 times since Wed, Sep 14, 2016
Collaborating on an article
Viewed 1675 times since Wed, Sep 14, 2016
Trash Box
Viewed 1857 times since Tue, Jul 26, 2016
Subscribing to an article
Viewed 1349 times since Wed, Jul 27, 2016
Managing Subscribers
Viewed 1361 times since Wed, Jul 27, 2016
Features of WYSIWYG editor
Viewed 1846 times since Thu, Mar 2, 2017
Inserting an image into WYSIWYG editor
Viewed 1545 times since Mon, Sep 19, 2016
Creating a new template
Viewed 1809 times since Mon, Jul 25, 2016
Managing Templates
Viewed 2160 times since Tue, Jul 26, 2016
Adding a new custom field
Viewed 1421 times since Thu, Jul 28, 2016
Managing Custom Fields
Viewed 1524 times since Thu, Jul 28, 2016
Managing Article Versions
Viewed 1366 times since Thu, Sep 1, 2016
Comparing Article Versions
Viewed 1405 times since Fri, Sep 2, 2016
Adding a new category
Viewed 1831 times since Tue, Jul 19, 2016
Managing Categories
Viewed 1708 times since Tue, Jul 19, 2016
Subscribing to a category
Viewed 1404 times since Sat, Sep 10, 2016
Managing Subscribers
Viewed 1557 times since Fri, Sep 9, 2016
How to add a comment?
Viewed 7236 times since Fri, Jul 29, 2016
Managing Comments
Viewed 1715 times since Fri, Jul 29, 2016
Adding a glossary term
Viewed 1420 times since Fri, Jul 29, 2016
Managing Glossary Terms
Viewed 1522 times since Sat, Jul 30, 2016
Adding a new language
Viewed 1663 times since Tue, Feb 7, 2017
Managing Languages
Viewed 1539 times since Thu, Feb 9, 2017
Adding a language translator account
Viewed 1429 times since Tue, Feb 7, 2017
Assigning languages to translators
Viewed 1499 times since Wed, Feb 8, 2017
Translating language files
Viewed 1521 times since Wed, Mar 1, 2017
Deleting a language file
Viewed 1482 times since Wed, Mar 1, 2017
Adding a news
Viewed 1552 times since Mon, Aug 1, 2016
Managing News
Viewed 1590 times since Mon, Aug 1, 2016
Autosaved News Drafts
Viewed 1483 times since Mon, Sep 12, 2016
Statistics Overview
Viewed 1666 times since Fri, Aug 5, 2016
Knowledge Base Traffic Statistics
Viewed 1430 times since Mon, Aug 22, 2016
Article Referrers
Viewed 2531 times since Sat, Sep 17, 2016
Failed Logins Statistics
Viewed 1548 times since Mon, Aug 22, 2016
Articles Summary
Viewed 1597 times since Fri, Aug 5, 2016
Popular Articles
Viewed 1725 times since Sat, Aug 6, 2016
Top Rated Articles
Viewed 1875 times since Sat, Aug 6, 2016
Most Discussed Articles
Viewed 1710 times since Mon, Aug 8, 2016
Most Mailed Articles
Viewed 1511 times since Mon, Aug 8, 2016
Most Printed Articles
Viewed 1614 times since Mon, Aug 8, 2016
Articles Monthly Report
Viewed 1293 times since Tue, Aug 9, 2016
Article Referrers
Viewed 2531 times since Sat, Sep 17, 2016
Category Summary
Viewed 1664 times since Tue, Aug 9, 2016
Popular Categories
Viewed 1816 times since Wed, Aug 10, 2016
Empty Categories
Viewed 1516 times since Wed, Aug 10, 2016
Users Summary
Viewed 1456 times since Thu, Aug 11, 2016
Popular Authors
Viewed 1530 times since Thu, Aug 11, 2016
Article Contributors
Viewed 1429 times since Fri, Aug 12, 2016
Active Users
Viewed 1470 times since Thu, Aug 11, 2016
Search Summary
Viewed 1550 times since Fri, Aug 19, 2016
Successful and Failed Searches
Viewed 1364 times since Fri, Aug 19, 2016
Tickets and their status
Viewed 1627 times since Wed, Sep 7, 2016
Submitting support tickets in knowledge base
Viewed 1918 times since Wed, Sep 7, 2016
Managing Support Tickets
Viewed 1518 times since Thu, Sep 8, 2016
Sending reply to a ticket
Viewed 1565 times since Thu, Sep 8, 2016
Publishing a ticket as an article in knowledge base
Viewed 1992 times since Wed, Aug 2, 2017
Ticket History
Viewed 2205 times since Thu, Aug 10, 2017
Optimising KB Database
Viewed 1504 times since Mon, Aug 29, 2016
Taking backup of knowledge base data
Viewed 1433 times since Tue, Aug 30, 2016
Sitemap Generator
Viewed 1724 times since Thu, Sep 1, 2016
Indexing Attachments
Viewed 1526 times since Thu, Sep 22, 2016
Harvesting emails from knowledge base
Viewed 1402 times since Tue, Sep 6, 2016
General Settings
Viewed 1888 times since Thu, Mar 9, 2017
Feature Settings
Viewed 1770 times since Thu, Aug 25, 2016
Article Settings
Viewed 1809 times since Thu, Aug 25, 2016
Miscellaneous Settings
Viewed 1866 times since Mon, Aug 29, 2016
Importing data from a CSV file
Viewed 1544 times since Wed, Aug 31, 2016
Importing data from an HTML file
Viewed 1374 times since Fri, Sep 16, 2016
Creating a user group
Viewed 1576 times since Thu, Aug 4, 2016
Managing User Groups
Viewed 1566 times since Thu, Aug 4, 2016
Different levels of users in knowledge base
Viewed 1644 times since Tue, Aug 2, 2016
Creating a new user account
Viewed 1435 times since Tue, Aug 2, 2016
Managing User Accounts
Viewed 1502 times since Wed, Aug 3, 2016
Searching Users
Viewed 1748 times since Wed, Aug 3, 2016