Search Summary

Expand "Statistics" section in left navigation bar and click on "Search" link. By default, the Summary screen is displayed which contains statistics like successful searches, failed searches, recent successful search etc. in tabular and pictorial form.

The summary page is divided into two parts as discussed below:

  1. The right side of the page shows a donut chart representation of searches as shown below:

    The graphical representation shows the count of successful and failed searches made by users in the knowledge base. Each portion of donut contains a count value corresponding to search type (failed/successful). You can place the mouse pointer on any of the portions to view the number of successful or failed searches made by users respectively.
  2. The left side of the page shows a tabular representation of the searches as shown below:

Custom Fields

Article ID: 117
Created: Fri, Aug 19, 2016
Last Updated: Wed, Aug 2, 2017
Author: Gurjeet Kaur

Online URL: