Importing data from a CSV file

This section allows you to import articles in bulk from CSV file.  By default, CSV import page is displayed. CSV stands for Comma Separated Values, sometimes also called as Comma Delimited is a specially formatted plain text file which stores spreadsheet or basic database information in a very simple format, with one record on each line, and each field within that record separated by a comma.

Expand "Tools" in left navigation bar and click on "Import Data" to import CSV data.

Import using CSV file is a two step process. You can move to the second stage after successful completion of the first stage. At stage one, specify different import options as shown in the figure below.

The second step allows you to synchronize fields in CSV file with the article fields of the knowledge base.

Custom Fields

Article ID: 128
Created: Wed, Aug 31, 2016
Last Updated: Wed, Aug 2, 2017
Author: Gurjeet Kaur

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