Submitting support tickets in knowledge base


Users can click "Ask a Question" link on header section of the front end to submit a question or to create a ticket.

A user needs to complete ask a question form in order to contact knowledge base admin users. Users are required to add their name, email address, question subject, content and priority as shown below:


Custom Fields

Article ID: 138
Created: Wed, Sep 7, 2016
Last Updated: Wed, Aug 9, 2017
Author: Gurjeet Kaur

Online URL: https://www.knowledgebase-script.com/kb/article/submitting-support-tickets-in-knowledge-base-138.html