Article Referrers


Article referrer’s statistics show from where the request for article pages of your knowledge base has been originated. This feature lets you know which search engines are sending traffic to your knowledge base, for which keywords and which articles receive the search traffic. PHPKB covers search engines such as Google, Yahoo, Bing and some other search engines. Expand "Statistics" section in left navigation bar and click on "Traffic" link. Click "Referrers" tab on article traffic page to view article referrer report. The page consists of two parts:

  1. The right side of the page shows donut chart representation of articles referred by each referrer as shown below:

    It shows the number of articles referred by each search engine. You can place the mouse pointer on any portion of the donut to view the name of search engine and count of articles referred to it. For instance, in the figure above, users found 1,115 articles of your knowledge base through Google.
  2. In ML editions, you can select a language from language drop-down available on right side of the page to view referrers statistics of that particular language.
  3. The left side of the page shows a tabular representation of referrers as shown below:

Custom Fields

Article ID: 147
Created: Sat, Sep 17, 2016
Last Updated: Tue, Aug 22, 2017
Author: Gurjeet Kaur

Online URL: https://www.knowledgebase-script.com/kb/article/article-referrers-147.html