Indexing Attachments


PHPKB Knowledge Base is able to index text content to the files attached to knowledge base articles in order to make them searchable. Attachment Indexing is supported in all editions of PHPKB knowledge base software. Some documents can be searched without any advanced tools, while others need PHP modules enabled or installed plugins. You can index the article attachments of PDF, Word, Excel and Power Point documents. You can index the attachments either automatically or manually. Follow the instructions given below to enable the index plugins in manage settings.

  1. Click on "Miscellaneous" settings tab in ’Manage Settings’ link under Tools section in left navigation bar.
  2. Enable the check boxes in "Indexing Plug-ins Path" according to your need as shown below in figure:
  3. You can also enable "Auto Index Attachments" field if you would like to auto index the attachments as soon as they are uploaded.
  4. Click on Save button to save the settings you have made.

  Index Attached Files Manually: To manually index the existing file attachments follow the instructions mentioned below:

Perform file indexing one after another to prevent script timeout. Roughly, it generally takes 1 minute to index the files with total size 25 MB. However, there are numerous other factors like server load, a cache that affects the indexing time.


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Article ID: 150
Created: Thu, Sep 22, 2016
Last Updated: Fri, Aug 4, 2017
Author: Gurjeet Kaur

Online URL: https://www.knowledgebase-script.com/kb/article/indexing-attachments-150.html