General Settings

Tools section contains a list of various configuration settings related to your knowledge base. To manage these settings expand "Tools" section of the left navigation bar and click on "Manage Settings" as shown below:

Manage Settings  is further divided into different subsections to categorize the settings properly. By default, the General Settings page is displayed which is further categorized into four parts:

  1. General Settings
  2. IP Address Restriction Settings
  3. Product Details
  4. Mail Server Settings
  5. Database Settings

MySQL Database Settings -

MSSQL Database Settings -

Custom Fields

Article ID: 162
Created: Thu, Mar 9, 2017
Last Updated: Sat, Mar 30, 2019
Author: Gurjeet Kaur

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