Useful tips to help you write better knowledge base articles


Title

Keep the title simple and specific to describe the content — but not so technical it cannot be easily understood. Try to be concise.

Abstract

The abstract is short, but remember not to cram as much detail into it as possible. You want to grab the reader's attention with the first statement.

Introduction

When writing the introduction, pick out the things that are most relevant to your work and explain why, Present the background of your work while focusing on the most important issues.

Timing

Writing

Editing



Article ID: 184
Created: Mon, Jul 29, 2019
Last Updated: Mon, Jul 29, 2019
Author: KB Administrator

Online URL: https://www.knowledgebase-script.com/kb/article/useful-tips-to-help-you-write-better-knowledge-base-articles-184.html