Creating a user group

User groups are associated with categories so that members of a particular user group can access the content of these categories. On the basis of types of users, groups are classified as:

Click "Add New" link in Groups section of left navigation bar to open Add Group page as shown below:

  1. Enter a name for the group in "Group Name" field. This group name is assigned to a user so that he can access the categories which are associated with this group.
  2. Select a type for the group in "Group Type".
  3. Select categories in "Categories" drop-down. For group type ’Admin Users’, both public and private categories can be selected but for ’Front-end Users’ only private categories can be selected.
    Please note that in the multi-language edition of the software, private and public categories of all the languages are displayed in "Categories" drop-down.
  4. Click "Save" button to add user group in the knowledge base or you can click on "Cancel" button to abandon the changes.

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Article ID: 99
Created: Thu, Aug 4, 2016
Last Updated: Fri, Aug 4, 2017
Author: Gurjeet Kaur

Online URL: